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Privacy / Terms

Privacy Policy

Augusta County Library is committed to protecting the privacy of all library users. The confidentiality of library records is a core value of the library profession and is protected under Virginia law.

Information We Collect

Augusta County Library seeks to limit collection of personal information to what is needed to provide, maintain, and improve library services. This may include:

  • Name, address, and contact information provided when obtaining a library card
  • Borrowing records associated with your library account
  • Computer and internet session data collected through public computer use
  • Information submitted through online forms, such as hold requests, room reservations, or contact inquiries

How We Use Your Information

Information collected by Augusta County Library is used to provide and improve library services. We do not sell, rent, or share your personal information with third parties except as required by law.

Your borrowing records are confidential. Library account information is treated as confidential and is accessed by staff only as needed to provide library service or as required by law. Augusta County Library does not disclose circulation records to outside parties except as required by law.

Cookies & Website Analytics

The Augusta County Library website may use cookies and analytics tools to understand how visitors use the site and to improve user experience. Website analytics are generally reviewed in aggregate and are not intended to identify individual users. You may disable cookies in your browser settings, though some website features may not function as intended if you do so.

Third-Party Services

Augusta County Library provides access to a number of third-party digital services including Libby, Hoopla, and other online databases. When you use these services, you are subject to the privacy policies of those providers. Augusta County Library encourages you to review the privacy policies of any third-party service you use.

Children’s Privacy

Augusta County Library is committed to protecting the privacy of children who use library services. We seek to limit collection of children’s personal information to what is needed to provide library services and related programs. A parent or guardian’s co-signature is required for children under 12 for library card issuance.

Terms of Use

By using Augusta County Library’s website, catalog, and digital services, you agree to the following terms.

Acceptable Use
This website and its resources are provided for personal, educational, and informational purposes. Users may not use Augusta County Library’s digital services to engage in illegal activity, transmit harmful or offensive content, or violate the rights of others.

Intellectual Property
Unless otherwise noted, content on this website is owned by Augusta County Library or its content providers. Please contact us before reproducing or reusing substantial content.

External Links
Augusta County Library’s website contains links to third-party websites. These links are provided for convenience and informational purposes only. Augusta County Library does not endorse and is not responsible for the content of external websites.

Disclaimer
Augusta County Library makes every effort to provide accurate and up-to-date information on this website. However, we make no warranties regarding the completeness, accuracy, or reliability of any information provided. Use of this website and linked resources is at your own discretion. Augusta County Library is not responsible for issues arising from third-party websites or services.

Changes to This Policy

Augusta County Library reserves the right to update this Privacy Policy and Terms of Use at any time. This page may be updated from time to time, and the review date will reflect the most recent review.

Questions or Concerns

If you have questions about this policy or wish to make a privacy-related request, please contact us:

Email: ask@augustacountylibrary.org
Phone: 540-885-3961
In person: Visit any Augusta County Library location during open hours

This policy was last reviewed April 2026.